Cookies and data processing policy

Last update: July 2023

This Cookies and data processing policy sets out how Rouje uses and protects any information that you give Rouje when you use this website. Rouje is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rouje may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

  • For the exhaustive list of cookies we collect see the List of cookies we collect section.


    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    What is a cookie and how we use cookies?

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


    List of cookies we collect and how to select your choice for each category of cookies

    There are two types of cookies on our website.

    Cookies strictly necessary for the website to function: These cookies allow you to use the main features of the Rouje website, such as storing your product selection in your basket. These cookies make browsing easier and are required to make online purchases.

    Third-party cookies: These are particularly statistical analysis cookies that collect information about navigation on our website, thereby enabling us to improve your user experience and tailor the services to your preferences. There are also advertising cookies that aim to personalise and/or improve the content and browsing experience by providing you with interest-based services on other websites.

    You can edit your preferences at any time by clicking here.

    The table below lists the cookies we collect and what information they store.

    Shopify These cookies are mandatory and strictly necessary for the site to function. They enable you to use the site's main functions, meaning they make browsing easier and are necessary to make online purchases.
    Google analytics _GA Distinguish unique visitors to the site by assigning a unique identifier to each visitor.
    Google analytics _GID Store information collected for statistical purposes.
    Google Advertising SSID, SAPISID This cookie is used by Google Advertising to measure the performance of advertising campaigns.
    Facebook pixel Allows to track the visitor's actions on the website, and see if there’s any conversions.
    Pinterest _pinterest_ct_ua Identifies visitors from Pinterest and help us optimize our marketing ads.
    Tiktok tta_attr_id_mirror, tta_attr_id, ttwid, _ttp, _abck Identifies visitors from Tik Tok and help us optimize our marketing ads.
    Tradedoubler TradeDoublerGUID, GUID, EH_0, _abck, BT Enable us to process commissions between a merchant and an affiliate via the TradeDoubler affiliate network.
    Google Tag Manager Help us managing our cookies and other similar technologies.
    Biron Enable us to personalise and manage our data by creating dashboards with relevant indicators.
    Potion Help us organising our product lists and personalising our product recommandations.
    AB Tasty ABTasty is an ABtest solution.
    Klaviyo Actito is an email and marketing solution to better understand you and your interests in order to personalise our emails and improve your customer experience.
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